Minitab Statistical Software now offers two optional add-on modules for professionals who want guided analyses for supply chain operations or customer contact centers.
Feature Addition: Supply Chain Module
User Benefit
Summary
Our Supply Chain Module empowers supply chain experts and professionals to leverage data analysis to tackle any challenges faced in their supply chain.
Feature Addition: Customer Contact Center Module
User Benefit
Direct prompts, statistical guidance, and support pages are specifically written for customer contact center professionals in familiar terminology so they can focus on improving key performance indicators (KPIs) like service level, utilization and cost, ticket volume, time management, ticket resolution, and customer satisfaction without worrying about which analysis to use.
Summary
The Customer Contact Center Module empowers customer contact experts and professionals to leverage data analysis to tackle any challenges faced in customer care.
